We accept a variety of payment methods including Mada, Visa, Mastercard, Amex, Apple Pay, and Tabby. Mada is a popular choice in Saudi Arabia, offering a secure and convenient way to pay.

All our deliveries are handled by DHL, ensuring fast and reliable shipping directly to your doorstep.

Yes, once your order is dispatched, we will provide you with a tracking number. You can use this number to track your shipment directly on the DHL website.

Simply select the items you wish to purchase, add them to your cart, and proceed to checkout. You will be asked to enter your shipping details and choose your payment method before finalizing your order.

Please email us at hello@colorstale.net within the specified time frame (1 business day for returns, 3 business days for exchanges). Include your name, address, order number, and reason for return or exchange. Note that accessories and swimwear are not eligible for returns or exchanges.

Please contact us immediately with a description and photo of the defect or incorrect item, along with your order number. We prioritize correcting any issues promptly.

Shipping costs vary based on your location and the shipping method selected. These will be calculated at checkout.

Our customer service team is available to assist you from Sunday to Thursday, 9 AM to 5 PM Saudi time.

Currently, we ship only within Saudi Arabia. Please check back for updates as we plan to expand our services.